No-nonsense returns policy 365 days to change your mind

So you bought it and… it’s not quite what you’d had in mind? That’s alright! You have 365 days to return your purchase for a full refund, as long as the product is in unused and resalable condition.

It's important to us that you're happy with your IKEA purchase. If you're not totally satisfied, or simply just change your mind, you can return your products within 365 days. We will give you a full refund of the price of the goods that are returned with proof of purchase and, if possible, the packaging. We will refund you by the same method as your original payment for products. You can return any product, even if you assembled it, as long as it's in unused and re-saleable condition. If the returns criteria are not fully met, we may refuse the return or offer an exchange or gift card. 

View the returns policy terms and conditions

IKEA Family and IKEA BUSINESS members

If you’re an IKEA Family or IKEA BUSINESS member, and you swipe your member card at the time of your purchase, our standard 365-day returns policy is extended to the 3 years of your membership. +Valid for purchases made after 1 April 2019.