Interational Arrivals

Visa Information

Whether you are visiting for less than 72 hours or planning on a stay of several years you must have a valid Australian visa. For more information about passport and visa requirements to enter Australia, please visit Department of Immigration and Boarder Protection, here.  

Customs

To clear the Department of Immigration and Border Protection checkpoint you must complete and submit an incoming passenger card, and present a passport, visa (if applicable). To find out more visit Department of Immigration and Border Protection for important information for travellers.

Declare items on the incoming passenger card as described on Department of Agriculture.

If travelling with children you must present a passport, visa (if applicable) and completed incoming passenger card for each person in your travelling group.

Note: In line with Australian Government regulations, mobile phones, cameras, video cameras and recording devices must not be used in the Department of Immigration and Border Protection Service-controlled areas at airports and seaports. If you are on the phone, you will be asked to terminate your call until you have cleared the Department of Immigration and Border Protection controlled area.

Department of Immigration and Border Protection officers can and will ask you to delete any photos or film recorded if you are caught taking photos or recording in Department of Immigration and Border Protection -controlled areas.

International Baggage Claim

When flying to Adelaide Airport, disembarkation will be via the passenger boarding bridge into the terminal on Level 1. If you require a wheelchair or other assistance, please ensure your airline is made aware prior to your flight. Click here for airline contact details. Once inside the terminal, please proceed to Immigration for passport checking and then to baggage reclaim on Level 0.

Meeting Passengers

If you are meeting someone who is disembarking from an international flight you are welcome to wait from them at the International Arrivals gate which is on the northern-side of the terminal on Level. 

 

Domestic Arrivals

Domestic Baggage Claim

When flying to Adelaide Airport, disembarkation will be via the passenger boarding bridge into the terminal on Level 2. If you require a wheelchair or other assistance, please ensure the airline is made aware prior to your flight. Click here for airline contact details. Once inside the terminal, please proceed to baggage reclaim on Level 0.

Meeting Passengers

If you are meeting or bidding farewell to passengers you are also welcome to go through the security screening process and enjoy the shopping and dining precinct prior to seeing them off or meeting them at the gate.